While running the Malwarebytes Endpoint Agent on a Windows device, Google Chrome™ browser reports an SSL_Protocol_Error when navigating to websites blocked by Malwarebytes.
Symptoms
- Navigating to websites that are blocked by our software produces an
SSL_Protocol_Errorin Chrome. - Occurs while the web-protection service is enabled in the policy.
Environments
- Operating systems: Windows 7, Windows 10
- Browsers: Google Chrome version 90-94
- Malwarebytes products: Endpoint Protection, Endpoint Detection and Response
Workaround
While we investigate this issue to find a permanent resolution, you can clear Google Chrome's cache to resolve this issue. For more information, see Clear Cache & Cookies in Google Chrome.