To help prevent conflicts between McAfee products and your Malwarebytes products, add mutual exclusions to the settings in Malwarebytes using the instructions below.
Set exclusions in Nebula
Add McAfee to your Malwarebytes software's exclusions.
- On the left navigation menu, go to Configure > Exclusions.
- Click New, then add the McAfee file paths separately.
To see more detailed instructions for exclusions in the Nebula console, refer to the article Add exclusions in Nebula.
Here is a list of McAfee file and folder paths you should exclude in your Malwarebytes software:
Files by path
Applies to both 32-bit and 64-bit systems.
- C:\Windows\System32\drivers\hdlpctrl.sys
- C:\Windows\System32\drivers\hdlpdbk.sys
- C:\Windows\System32\drivers\hdlpevnt.sys
- C:\Windows\System32\drivers\hdlpflt.sys
- C:\Windows\system32\drivers\hdlphook.sys
- C:\Windows\System32\drivers\mfeaack.sys
- C:\Windows\System32\drivers\mfeavfk.sys
- C:\Windows\System32\drivers\mfeelamk.sys
- C:\Windows\System32\drivers\mfeepmpk.sys
- C:\Windows\System32\drivers\mfefirek.sys
- C:\Windows\System32\drivers\mfehidk.sys
- C:\Windows\system32\drivers\mfencbdc.sys
- C:\Windows\system32\drivers\mfencrk.sys
- C:\Windows\System32\drivers\mfeplk.sys
- C:\Windows\System32\drivers\mfewfpk.sys
- C:\Windows\System32\drivers\mfeapfk.sys
- C:\Windows\System32\drivers\mfebopk.sys
- C:\Windows\System32\drivers\mfeclnk.sys
- C:\Windows\System32\drivers\mferkdet.sys
- C:\Windows\System32\drivers\mfetdik2.sys
Folders by path
Applies to both 32-bit and 64-bit systems.
- %PROGRAMFILES%\McAfee
- %PROGRAMFILES%\Common Files\McAfee
- %PROGRAMDATA%\McAfee
The following exclusion is also required for 64-bit systems.
- %PROGRAMFILES(X86)%\McAfee
- %PROGRAMFILES(X86)%\Common Files\McAfee
With mutual exclusions in place, your Malwarebytes software and McAfee business products should work alongside each other without conflicts.