If you are unable to run Malwarebytes Breach Remediation or Forensic Timeliner on an endpoint, there may be an issue with the security certificates on the endpoint.
The following error messages will be displayed.
- Malwarebytes Breach Remediation: Application integrity verification failed
- Forensic Timeliner: Error: Timeliner's digital signature is not trusted or tampered
- On the endpoint machine, go to Digicert and download the following security certificates.
- Digicert Assured ID Root CA
- DigiCert High Assurance EV Root CA
- DigiCert Global Root CA
- VeriSign Universal Root Certification Authority
- Import the extracted security certificates to the Trusted Root Certification Authorities store.
- Refer to the instructions in Microsoft's article Manage Trusted Root Certificates.
- Refer to the instructions in Microsoft's article Manage Trusted Root Certificates.
- For Verisign Universal Root Certification Authority, please make sure the computer is up to date on windows updates. If the certificate is still missing or outdated, export one from a machine with a known good version of the certificate.