From the Support Cases screen in Malwarebytes OneView, you can view and create Support cases. This article explains how to view Support cases.
- From the sidebar, go to Support Cases. A list of support cases created by users on your account displays.
- Click either Case, Date opened, or Status column headers to sort your support cases.
- Click a case row to expand it. When expanded, you can view Case Description and Messages from Malwarebytes Support.
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