Skip to main content

Billing page in the Malwarebytes OneView integration with Datto Autotask PSA

The Billing page in the Malwarebytes OneView integration with Datto Autotask PSA allows you to link each Malwarebytes subscribed product to a Datto Autotask PSA service product.

Once linked, each OneView device and subscribed product automatically syncs into the Datto Autotask PSA client's account as a new Configuration Item.

Setup services in Autotask

  1. Log in to Datto Autotask PSA.
  2. On the top left menu, select Admin > Features & Settings. 
  3. Click the + icon to expand Products, Services, & Inventory.
  4. Click Services. 
  5. Create a billing service to link with each OneView product being used.
    • You must add Malwarebytes to all service names. The values for this field are filtered by the Malwarebytes keyword when pulled from the Datto Autotask PSA console.

Configure Billing page in OneView

  1. Log in to Malwarebytes OneView.
  2. From the left menu select Settings, then click APIs & Services.
  3. In the Featured Integrations section, search for the Datto Autotask PSA integration card.
  4. Click Setup or Configure. A new tab displays the Datto Autotask PSA integration page.
  5. In the Datto Autotask PSA integration page, select the Billing tab. 
  6. In the Billing tab, configure the following settings:
    Billing.PNG
    • Enable/Disable billing: Switch this toggle to enable or disable a sync service that allows the integration to create and update Datto Autotask PSA agreement services with the number of deployed Malwarebytes endpoint agents.
    • Incident Response: Choose which Datto Autotask PSA service to associate with the Malwarebytes Incident Response product. Values for this field are pulled from your Datto Autotask PSA console.
    • Endpoint Protection: Choose which Datto Autotask PSA service to associate with the Malwarebytes Endpoint Protection product. Values for this field are pulled from your Datto Autotask PSA console.
    • Endpoint Protection for Servers: Choose which Datto Autotask PSA service to associate with the Malwarebytes Endpoint Protection for Servers product. Values for this field are pulled from your Datto Autotask PSA console.
    • Endpoint Detection and Response: Choose which Datto Autotask PSA service to associate with the Malwarebytes Endpoint Detection and Response product. Values for this field are pulled from your Datto Autotask PSA console.
    • Endpoint Detection and Response for Servers: Choose which Datto Autotask PSA service to associate with the Malwarebytes Endpoint Detection and Response for Servers product. Values for this field are pulled from your Datto Autotask PSA console.
  7. Click Save.

Notes: 

  • Tickets start updating after the configuration item is created at a maximum interval of 5 hours.  

To setup service ticketing in Malwarebytes OneView for Datto Autotask PSA, see Services page in the Datto Autotask PSA integration with Malwarebytes OneView.

 

Return to the Malwarebytes OneView integration with Datto Autotask PSA guide.

Related articles