- Agents answering common product usage questions.
- Our online support articles.
You may continue to use the older version at your own risk, but the product may no longer provide ongoing protection updates, maintenance, or patches.
Frequently Asked Questions
Q: Can I continue using my Malwarebytes Endpoint Security product once it’s discontinued?
A: As of Aug 4th, 2021, Malwarebytes Endpoint Security no longer receives software and protection updates. While you can continue to use this solution, we do not recommend it because Malwarebytes Endpoint Security may not detect or remediate new or emergent threats. Malwarebytes is committed to your protection and highly recommends that you upgrade to Malwarebytes Endpoint Protection or Malwarebytes for Teams.
Q: What can I do if I’m not able to move to your cloud solution because of regulatory requirements?
A: We understand that some customers are not able to move to our cloud-based cybersecurity solutions due to regulatory requirements.
At this time, Malwarebytes doesn’t provide a solution to meet the needs of customers who require on-premises security products. If your business is located in the United States, we recommend that you search for a FedRAMP cloud service provider. You can also contact your Malwarebytes account manager, who can work with you to explore solutions that best suit your needs.
Q: Can I protect my servers with Malwarebytes for Teams?
A: No, a Malwarebytes for Teams subscription provides protection for Windows, Mac, Android and Chromebook devices. If you want to protect servers in your environment, see the following options: