The Homepage tab in the Managed Detection and Response (MDR) portal is used to identify any cases that the MDR team has assigned to you and require further action.
To access the Homepage tab, click MDR Portal in the top-right of Nebula, then click Homepage. The following tabs are located on the Homepage tab:
Find which cases you or your role have been assigned or mentioned in. Click on Go to Case to view the specific case details.
Alternatively, click on the notification icon in the top-right to find all important notifications. For more information, see Configure notification preferences in Managed Detection and Response.
View and create requests on the Requests tab. Create a request with the Question type to ask general or security questions. For questions related to an open case, use the case wall. For more information, see Cases overview of Managed Detection and Response.
Nebula-related questions should be directed to the Support Tickets page in the Nebula console. For more information, see Manage support tickets in Nebula.
Check here for any important announcements from your MDR team.