Two-factor authentication (2FA) is a dual security measure to authenticate users with your environment. Organizations around the world are compromised due to weak security controls and not utilizing two-factor authentication. Nebula provides you with two-factor authentication (2FA) to secure your environment.
Malwarebytes and the Cybersecurity & Infrastructure Security Agency (CISA) recommend not permanently disabling 2FA as this provides an extra layer of security in the event your login credentials are compromised.
Malwarebytes Support can reset 2FA on an account when requested. However, as Super Admins can reset 2FA, we recommend adding a second Super Admin account to perform a resets on the main account if required.
Two-factor authentication requires a mobile device with a camera and an authenticator app installed on the mobile device. The following authenticator apps are supported:
- Google Authenticator
- Authy
- 1Password
- Microsoft Authenticator
- Okta Verify
- Duo Mobile
- LastPass Authenticator
Require two-factor authentication
Super Admins can require all users to use two-factor authentication (2FA) when signing into Nebula. For more information, see Require two-factor authentication in Nebula.
Enable two-factor authentication
Individual users can configure 2FA in their Nebula profile for a single mobile device. For more information, see Enable two-factor authentication in Nebula.
Troubleshoot two-factor authentication
For resolving common issues with 2FA in Nebula, see Troubleshoot two-factor authentication in Nebula.