OneView sends notifications when a case is opened, updated, or closed in the Managed Detection and Response (MDR) portal. Notifications are also sent when the MDR settings configured in OneView are updated.
When a notification is received, check your MDR portal for next steps. To ensure privacy and security, the email notifications intentionally contain limited information.
A notification called MDR case updated is automatically created for users who are selected as contacts on the Managed Detection & Response settings page. For more information, see Configure Managed Detection and Response in OneView.
Use the Notifications page in OneView to configure which notifications you want to receive from the MDR portal. For more information, see Set up notifications in OneView.
- On the Category page, select Manage Detection and Response and click Next.
- Optionally, filter alerts with the following conditions:
Case status: Alerts when case status is updated.
- Case created
- Case updated
- Case closed
Priority: Alerts based on priority of the case.
Action required: Alert only if action is required or not.